The Diploma in Air Ticketing with Computer Reservation System (CRS) is a specialized training program that equips students with the essential skills to manage flight bookings, reservations, and ticketing operations using advanced computerized systems. This program is designed for individuals who are looking to pursue a career in the travel and tourism industry, particularly in roles related to airline ticketing, reservations, and customer service.
With the aviation and travel industry becoming increasingly digitized, the ability to operate and manage Computer Reservation Systems (CRS) is a crucial skill for anyone entering the air travel sector. This diploma combines technical training on reservation systems with a focus on air ticketing, customer service, and travel agency operations, providing students with a comprehensive understanding of the modern travel industry.
1.Academic Qualification: Typically, candidates need to have completed their high school education (12th grade or equivalent). A background in tourism, hospitality, or business studies can be beneficial.
2.Skills: Basic computer skills, strong communication abilities, an interest in the aviation and travel industry, and a customer service mindset.
3.Age Limit: There is generally no upper age limit, but candidates must be at least 18 years old to apply for the program.
The Diploma in Air Ticketing with CRS is typically a 3 month program, depending on the institution and whether it is offered full-time or part-time. Some programs may also be available through online learning platforms for greater flexibility.
Graduates of the Diploma in Air Ticketing with CRS can pursue a variety of roles in the aviation and travel sectors. Some career opportunities include:
1.Travel Agent / Travel Consultant: Assisting clients with travel arrangements, booking flights, hotels, and tours, and issuing tickets.
2.Air Ticketing Executive: Handling ticket reservations, cancellations, and modifications for airlines or travel agencies.
3.Reservation Agent: Managing bookings, checking flight availability, and issuing tickets through CRS for airlines, travel agencies, or online travel portals.
4.Customer Service Executive: Providing assistance to passengers regarding ticketing, flight schedules, and travel documents.
5.Corporate Travel Consultant: Managing travel arrangements for corporate clients, including flight bookings, hotel accommodations, and car rentals.
6.Tour Operator Executive: Designing and organizing travel packages, including booking flights, accommodations, and transportation.
7.Airline Sales Executive: Promoting airline services, working with corporate clients, and handling bulk ticket bookings.
1.Proficiency in Computer Reservation Systems (CRS): Mastery in using CRS software like Amadeus, Sabre, or Galileo to handle bookings, cancellations, and ticketing.
2.Fare Calculation and Ticketing Expertise: Knowledge of fare structures, pricing, and the ability to issue, modify, and refund airline tickets.
3.Customer Service Skills: Strong communication, problem-solving, and conflict resolution skills to handle customer inquiries, complaints, and requests.
4.Time Management: Ability to manage multiple tasks, including handling bookings, processing payments, and providing timely customer support.
5.Attention to Detail: Ensuring accuracy in flight bookings, ticket issuance, and processing payments.
6.Industry Knowledge: Understanding of airline policies, tourism industry trends, and global travel regulations.
RSP Aviation is a leading provider of aviation training and services, offering comprehensive courses in areas like air ticketing, ground handling, and flight operations.
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